Performance Indicators

The G&M Hospital is an integral part of our community. Like other corporations and organizations, we track many measurements to ensure we are meeting the healthcare needs of our communities.

A performance indicator is one of many tools hospitals use to measure how well their services or processes are working and the quality of care they provide. For example, indicators can help us to know how well we care for our patients and how happy our staff, volunteers and physicians are to be working at the G&M. We also support the Ministry of Health and Long-Term Care’s belief that hospitals should share this information with the public. Comparisons can also help us learn about our strengths and areas for improvement.Performance Indicators

Performance indicators provide evidence of progress towards the goals and objectives of the Hospital’s Strategic plan. It allows us to monitor where to focus resources to continuously improve the quality of services provided.

The G&M Hospital is dedicated to and works hard to ensure patient safety. We have many programs and initiatives designed to continuously improve patient safety. In addition, we are working with our community to help you stay informed about patient care at the G&M. In an effort to be transparent and provide useful information, we keep track of a number of performance indicators on our website.

About Using Performance Indicators

Performance indicators enable the public to have open discussions with their physicians and to make informed choices. They are not meant to give medical advice. It is always a good idea to talk with your doctor about your treatment and about which hospital may be best for your care.

Patient Satisfaction, Safety & Outcomes Performance Indicators

Infection Prevention and Control Performance Indicators

The delivery of safe and effective patient care is a primary focus of this hospital. One of the many ways of ensuring patients are safe is by monitoring infection rates. Monitoring and regularly reviewing infection rates allows us to quickly address areas of concern and put protective or control measures into place to minimize the risk of further spread of infection.

Click here to find CGMH’s patient safety indicator reports