Find helpful information as a patient at Collingwood General Hospital.

Safe Care...What's Your Role

What's your role and responsibility as a patient coming to, or leaving the Collingwood G&M Hospital. Find out what you should bring, share, ask and know.

What to Bring

Important information about things you should and should not bring to Collingwood General Hospital during your visit.

Admitting and Discharge

Planning for discharge begins at the time of patient admission.

Patient Relations

The Collingwood General and Marine Hospital is committed to recognizing the importance of patient centered care and the voice of our patients.

Smoke Free / Scent Free Campus

The G&M Hospital is a Smoke Free / Scent Free Environment as of May 31, 2008. The smoke free environment includes all buildings and grounds.

Patient Responsibilities

Information in this page will provide insights to your responsibilities, your role in safety and billing info.

Privacy & Health Information

Collingwood General and Marine Hospital (the G&M Hospital) is committed to protecting the privacy,

Patient Declaration of Values

The newly legislated Excellent Care for All Act (ECFAA) in Ontario requires all hospitals to develop a Patient Declaration of Values statement.

Entertainment Systems

All beds on the Medical and Surgical floors at the Collingwood General and Marine Hospital are equipped with a Patient Services and Entertainment System.


How do I find a family doctor in Collingwood, Clearview Township, The Blue Mountains or Wasaga Beach?

Anyone currently looking for a family physician can contact 705-445-2550 ext. 8190 to hear a recording of physicians accepting new patients.

You can also try Health Care Connect at 1-800-445-1822.

What are the visiting hours and limitations?


Information for visitors arriving at CGMH

Visiting Hours

CGMH is committed to creating an environment that is supportive of patient and family centered care. We believe it is important for patients to experience the support of family and friends and to be treated as an individual with unique needs. We are committed to providing a safe, secure, and comfortable environment for our patients and staff.

For the comfort and safety of our patients, please consider the following guidelines:

    • Visiting hours are flexible to accommodate the patient circumstance; there are no “set” hours.
    • Between 8:00 p.m. and 6:00 a.m., visitors must enter through the emergency department entrance. The department will be notified to expect visitors arriving shortly on the unit by the emergency department Clerk or Charge Nurse. Visitors will be instructed to report directly to the nursing station of the inpatient unit.
    • Overnight visiting must be prearranged with the patient’s nurse and Charge Nurse. Consent must be obtained by the other
      patient(s) sharing the room, prior to agreeing to have visitors stay overnight with a patient. Overnight visitors must respect the privacy and sleep requirements of all patients in the room.
    • Please respect patient privacy by knocking on the door before entering a patient room.
    • Please do not enter rooms marked as isolation without first discussing the special care required with the patient care unit staff.
    • Family and visitors who are unwell (fever, nausea, vomiting and diarrhea) should not come to the hospital until they are feeling better.
    • Children must always be supervised and are the responsibility of the visitor.
    • Visiting hours may be restricted or cancelled in the event of an infection control outbreak, emergency situation or pandemic.
Please remember we are a latex-free (balloons), lily-free, scent-free and smoke-free facility.